Botpress Pricing: What It Really Costs and When matram.ai Fits Better
TL;DR
Botpress has a free plan with 25 conversations. Paid plans start at $150 per month with annual billing.
Plus includes 250 conversations and three seats. Team costs $750 per month and includes 1,500 conversations and unlimited seats.
Extra conversations come in automatic packs. Botpress says conversation auto-recharge cannot be switched off.
AI usage allowances are included, but extra AI spend triggers separate $10 credit purchases.
matram.ai starts at $29 per month for 2,000 messages and includes unlimited seats. It fits teams that need grounded answers and human handoff without Botpress-level workflow building.
Introduction
Botpress Plus starts at $150 per month with annual billing. That number can become $800 at 1,200 conversations.
The maths is simple: Plus includes 250 conversations, and each extra pack of 100 costs $65. Ten packs bring the monthly total to $800. Team costs $750 and includes 1,500 conversations, so the higher plan becomes cheaper at that volume.
Botpress can still be worth it. It is built for teams that need an AI system to connect tools, update accounts and complete multi-step support work. But if you only look at the starting price, you may miss the conversation packs, AI usage credits and storage costs that shape the real bill.
For repeat questions that already have documented answers, matram.ai takes a simpler route. It starts at $29 per month, includes unlimited team seats and shows the source behind each answer. It does not try to replace Botpress's complex actions.
The right choice depends on what the chatbot must do, not which feature list is longer.
Botpress pricing at a glance
| Plan | Published price | Included conversations | Seats | Extra conversations |
|---|---|---|---|---|
| Free | $0 | 25 total | 3 | Not available |
| Plus | $150 per month, billed annually | 250 per month | 3 | $65 per 100 |
| Team | $750 per month, billed annually | 1,500 per month | Unlimited | $50 per 100 |
| Enterprise | Custom | Custom | Unlimited | Custom |
Botpress prices are official published USD rates verified on 20 September 2026. The $150 and $750 prices require annual billing. Botpress advertises a 20% annual saving, so monthly billing costs more.
The same pricing applies across Botpress Desk, Studio, Viber and ADK. You do not pay a separate plan price for each product.
Botpress vs matram.ai: what are you paying for?
Botpress charges more because it is built for a larger job. It can connect tools and handle complex support actions. matram.ai focuses on answering from approved content, citing the source, capturing leads and handing difficult conversations to people.
| What matters | Botpress | matram.ai |
|---|---|---|
| Starting option | Free, 25 conversations | $29 per month, 30-day trial |
| First paid plan | $150 per month, billed annually | $29 per month, billed monthly |
| Main billing unit | Conversations | Messages |
| Entry paid volume | 250 conversations | 2,000 messages |
| Team access | 3 seats on Plus, unlimited on Team | Unlimited seats on every plan |
| Extra usage | Automatic conversation packs and AI credits | Fixed message limits, with Enterprise for custom volume |
| Best fit | Complex actions, integrations and workflows | Grounded answers, cited sources and simple setup |
| Main limitation | Higher starting cost and automatic usage charges | No autonomous runtime planning or unscripted external actions |
Do not treat 250 conversations and 2,000 messages as equal units. One conversation may contain many messages. Compare what makes the bill grow and what work the product needs to perform.
matram.ai pricing at a glance
| Plan | Monthly price | Messages | Chatbots | Data sources |
|---|---|---|---|---|
| Basic | $29 | 2,000 | 1 | 3 |
| Standard | $69 | 5,000 | 5 | 25 |
| Pro | $199 | 20,000 | 20 | 100 |
| Enterprise | Custom | Custom | Custom | Custom |
Every published matram.ai pricing plan includes unlimited seats, cited answers, strict mode, lead capture and human handoff. The 30-day trial does not require a card.
Basic includes the widget and playground. All channels, the public API and branding removal begin on Standard at $69 per month.
matram.ai is the stronger fit when visitors mainly ask about pricing, setup, products or policies that already exist in your content. Botpress earns the higher price when the system must update accounts, complete actions or coordinate several tools.
What does Botpress count as a conversation?
A Botpress conversation counts when an end user sends at least two messages during the billing month.
That definition creates a few details worth knowing:
- A conversation that continues into a new month counts in both months.
- Each anonymous session counts as a separate conversation.
- Three minutes of voice use count as one conversation.
- AI-only, human-assisted and emulator conversations are counted the same way.
The emulator rule matters while building and testing. Internal test chats can use the same conversation allowance as real customer chats.
Conversation count is also different from message count. One Botpress conversation may contain four messages or forty. Keep that difference in mind when comparing it with a platform that publishes message limits.
What is included in each Botpress plan?
Free: enough to test, not enough to run support
The free plan includes 25 conversations, three seats and three AI agents. It also includes a help center and community support.
There are no conversation top-ups or overages. Once the small allowance is used, the free plan is not designed to carry live support volume.
Plus: the first practical paid plan
Plus costs $150 per month with annual billing. It includes 250 conversations, three seats, unlimited AI agents and $25 of AI usage.
It also adds white-label web chat, WhatsApp, a custom-domain help center and technical support through live chat.
Plus fits a small team that needs Botpress features but has controlled conversation volume. The three-seat cap and $65 conversation packs are the limits to watch.
Team: higher volume and real team controls
Team costs $750 per month with annual billing. It includes 1,500 conversations, unlimited seats, unlimited AI agents and $150 of AI usage.
It also adds team routing, permissions, team analytics and real-time collaboration. The lower $50 rate for each extra 100 conversations makes it more sensible once Plus begins collecting several packs.
Enterprise: custom volume and support
Enterprise uses custom pricing. It adds dedicated support, an uptime agreement, a security review, custom storage and voice.
There is no public figure to calculate. Teams considering Enterprise need a direct quote based on volume and requirements.
The costs beyond the Botpress plan price
The subscription is only the first part of the bill.
Conversation packs are automatic
Botpress adds a pack when usage reaches 95% of the available conversation quota. Plus packs cost $65 per 100 conversations. Team packs cost $50 per 100.
Botpress states that conversation auto-recharge cannot be turned off. It also says packs remain on the account month to month until removed in billing settings, while unused conversations expire at the end of the month.
That means teams should review the billing page after a traffic spike instead of assuming the bill will return to normal by itself.
Extra AI usage has a different rule
Plus includes $25 of AI usage and Team includes $150. Botpress describes this as the cost of calling the language model.
When a paid workspace reaches 95% of its AI usage allowance, Botpress automatically buys a $10 credit grant. Unlike conversation packs, unused AI credits can carry for up to 12 months.
So there are two separate meters:
- Conversation packs expire at month end.
- AI credit grants can carry forward for up to 12 months.
Extra storage costs $40 per month
Plus includes 100,000 table rows, 1 GB of vector storage and 10 GB of file storage. Team raises those limits to 500,000 rows, 5 GB of vector storage and 50 GB of file storage.
Both plans can add 100,000 table rows, 1 GB of vector storage and 10 GB of file storage for $40 per month.
What does Botpress cost at higher volume?
The published pack rates show why the entry price is not enough for budgeting.
| Monthly conversations | Plan used | Calculation | Published cost |
|---|---|---|---|
| 250 | Plus | Base plan | $150 |
| 500 | Plus | $150 + 3 packs at $65 | $345 |
| 1,000 | Plus | $150 + 8 packs at $65 | $670 |
| 1,200 | Plus | $150 + 10 packs at $65 | $800 |
| 1,200 | Team | Included in the plan | $750 |
| 1,600 | Team | $750 + 1 pack at $50 | $800 |
These examples use the published included volumes and 100-conversation pack prices. Botpress says packs are purchased automatically at 95% of quota, so a charge may appear before every available conversation has been used.
At the same $800, Team covers 1,600 conversations while Plus reaches 1,200. That is 400 more conversations for the same published total.
The practical rule is simple: compare Plus and Team before Plus approaches four figures in monthly conversations. At 1,200 conversations, Team already costs less and includes unlimited seats.
Should you choose Botpress or matram.ai?
- Choose matram.ai when most questions already have answers in your website, documents or help center and you want accurate replies with visible sources.
- Choose Free to test the builder with a small number of conversations.
- Choose Plus when you need white-label chat, WhatsApp or multiple AI agents and expect fewer than roughly 1,000 conversations.
- Compare Plus and Team carefully as volume approaches 1,000 conversations, because automatic packs can close the price gap quickly.
- Choose Team when you need unlimited seats, routing, permissions, team analytics or around 1,200 monthly conversations.
- Ask for Enterprise pricing when you need custom volume, voice, dedicated support or a formal uptime agreement.
Before choosing, pull one month of real chat data. Count conversations using Botpress's definition, not your current platform's definition. Then estimate how many tests, anonymous sessions and month-spanning conversations may add to that number.
Related read: Chatbot development cost: when to build and when to buy
Frequently asked questions
Is Botpress free?
Yes. The free plan includes 25 conversations, three seats and three AI agents. It does not allow conversation top-ups or overages.
How much does Botpress Plus cost?
Plus costs $150 per month with annual billing. It includes 250 conversations, three seats and $25 of AI usage. Extra conversations cost $65 per pack of 100.
Can Botpress auto-recharge be turned off?
No. Botpress states that conversation auto-recharge cannot be disabled. It automatically adds a pack when the workspace reaches 95% of its quota.
Does Botpress charge separately for AI usage?
Each paid plan includes an AI usage allowance. When usage reaches 95% of that allowance, Botpress automatically adds a $10 AI credit grant. Unused AI credits can carry for up to 12 months.
Is Botpress cheaper than matram.ai?
Not at the published paid entry price. Botpress Plus starts at $150 per month with annual billing, while matram.ai starts at $29 per month. They are not direct equivalents: Botpress supports more complex actions, while matram.ai focuses on grounded answers, citations, lead capture and human handoff.
Is Botpress pricing the same for Desk and Studio?
Yes. Botpress says the same plans, conversation counts and AI usage meter apply across Desk, Studio, Viber and ADK.
The bottom line
Botpress earns its higher price when you need complex workflows and actions across connected systems. If the main job is answering repeat questions from content you already maintain, that power may be more than you need.
Try matram.ai free for 30 days to test grounded, cited answers on your own support content. No card is required.
See Matram in action
Watch it answer from real content, with the exact source page cited, on the live demo.
Book a demo