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New to AI chatbots? These are the foundational guides, in plain language, on what they are, how they work, and how to build one.
What Is a Chatbot? A Plain-English Explanation
No jargon, no acronyms left hanging. What a chatbot is, where the idea came from, how the modern ones actually produce an answer, and the things they still get wrong.
ReadHow Do Chatbots Work?
One message, five stages, about a second. Here is what happens in each of them, including the retrieval step most explanations skip.
ReadHow to Build a Chatbot: The Four Routes, Honestly Compared
A platform, a no-code builder, a framework, or your own code. The steps differ, the deliverable is similar, and the writing and testing is a bigger job than the building in all four.
ReadThe Benefits of Chatbots for Business, Without the Invented Statistics
Three benefit categories that hold up, the mechanism behind each, the arithmetic done in front of you, and an honest account of when none of it applies.
ReadHow to Build a Chatbot From Scratch
About 150 lines of Python, one API key, and roughly three dollars per thousand answers. Here is the whole thing, plus an honest list of what it still does not do.
ReadHow to Create a Chatbot With ChatGPT
There are three honest routes, and they are not variations of one another. One takes an afternoon and cannot go on your website. One goes on your website and takes weeks. One is somebody else's weeks.
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Compare
Chatbot vs the alternatives, decided on the facts.
Buyer's guide
Custom build, agency, or platform: how to choose.
Tool round-ups
Best-of lists for support, lead gen and more.
Use cases & examples
Real use cases and example scripts by industry.
Free tools
Converters, generators and calculators. No signup.
Put it into practice
Train an AI agent on your own content and see it answer with sources. 7-day free trial, no card.