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Language settings

Let the bot reply in the visitor's language automatically, or fix it to one language.

Last verified 2026-07-24

Where to set the language

Open your chatbot and go to the Language & Region tab under Customizations. One setting controls the language the bot replies in. There are 14 options: Auto-detect plus 13 fixed languages.

Auto-detect (the default)

Auto-detect is on by default. The model matches the visitor's language from what they type and replies in that language. A visitor who writes in Spanish gets Spanish answers, even if your trained content is in English. For most sites with an international audience, leave this as it is.

The fixed language options

Pick a fixed language when you want every reply in one language regardless of what the visitor writes. The options are:

  • English, English UK, English US
  • Spanish, French, German, Portuguese, Italian, Dutch
  • Hindi, Japanese, Chinese, Arabic

Try it on your own content

Everything in this article works the same on the free trial. Train a bot on your site and see it answer with sources.

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